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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KANGJIAN products

The group "New Technologies" offers for review the products of the plant KANGJIAN: blood collection systems, sample cuvettes, tampons, biological culture vessels, laboratory utensils for IVF, PCR, containers, serological pipettes, pipette tips, test tubes, cryoprobes, shakers, rotators, vortex mixers, centrifuges, timers, hemocymeters, rockers, roller mixers, counters, decapers, barcode readers
  • Blood collection systems KANGJIAN
    Blood collection systems
    KJ0601AS, KJ040A, etc.
  • Cuvettes and sample cups KANGJIAN
    Cuvettes and sample cups
    KJ133, KJ134, etc.
  • Tampons KANGJIAN
    Tampons
    KJ501, KJ502, etc.
  • Biological culture vessels KANGJIAN
    Biological culture vessels
    KJ503, KJ504, etc.
  • Laboratory utensils for IVF KANGJIAN
    Laboratory utensils for IVF
    191-0351, 191-0501, etc.
  • Laboratory supplies for PCR KANGJIAN
    Laboratory supplies for PCR
    KJ370-1, KJ370-2, etc.
  • Sample containers KANGJIAN
    Sample containers
    KJ527-3, KJ527, etc.
  • Serological pipettes KANGJIAN
    Serological pipettes
    KJ9010, KJ9012, etc.
  • Pipettes for transfer KANGJIAN
    Pipettes for transfer
    KJ601-1, KJ603, etc.
  • Pipette Tips KANGJIAN
    Pipette Tips
    KJ401, KJ402, KJ403, etc.
  • Test tubes KANGJIAN
    Test tubes
    KJ723-2, KJ724, etc.
  • Centrifuge tubes KANGJIAN
    Centrifuge tubes
    KJ301, KJ305, KJ307-1, etc.
  • Cryoprobes KANGJIAN
    Cryoprobes
    KJ320-3, KJ320-8, etc.
  • Histology and Accessories KANGJIAN
    Histology and Accessories
    KJ802-2, KJ803, etc.
  • Laboratory devices KANGJIAN
    Laboratory devices
    DSR-10, DSR-22, KJ-201BD, etc.

NEW TECHNOLOGIES GROUP

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